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What sets us apart from others?
Free Standard Shipping* on all orders $60.00 or more! read more
Same Day
Shipping on orders placed before 4pm EST, M-F!
read more
Customer Service in just a moment's notice, 9am to 6pm EST M-F!
Email, or
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Shipping | Lots of options and global service!
*Free Shipping:
If your order is shipped via 'Standard' to the contiguous United States (lower 48 + DC) and
is $60.00 or more,
then you are automatically eligible for free shipping, just choose 'Standard'.
Same Day Shipping:
If your order is placed before 4:00pm EST, it will usually ship the same day. After 4:00pm EST, it will ship the following business day.
Address Correction Fees:
Please double check your shipping address before submitting your order. Address and zip code MUST be valid.
All orders shipped via UPS or Fedex that require address corrections are subject to the following UPS correction fees:
1) for Ground shipments: $5.00
2) for Air shipments: $10.00
| More common shipping notices:PO Boxes:
UPS & Fedex do not ship to USPS PO boxes or FPO/APO addresses (Please see the USPS methods, below).
Shipping to a US Territory or Military Base?
For orders to all US Territories & Military Bases including: AS, GU, PR, UM, VI, AE, AA, & AP;
Choose 'United States' for the country and ship via USPS methods only.
What are business days?:
Business days are Monday through Friday, excluding holidays and the first day of shipping.
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 | US Orders |
| |  | | Standard1 FREE
Cost: FREE2 for orders
$60.00 or more, or
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival:
Eastern US: 1-4 business days
Central US: 3-5 business days
Western US: 4-9 business days
Guaranteed: No
Tracked: Yes, (USPS uses delivery confirmation only)
Where?: USA Only
Carrier(s): UPS, USPS, or Fedex
Limitations:
1For all Standard shipments, we may ship using any method or carrier.
2Free Shipping is only available to the contiguous USA (lower 48 states + DC).
3 Day
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 3 business days or less
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS or Fedex
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Wed.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Fri.
ex 3. Order on Thurs. after our deadline & receive by end of day on Wed.
2 Day
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 2 business days or less
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS or Fedex
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Tues.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Thurs.
ex 3. Order on Thurs. after our deadline & receive by end of day on Tues.
Next Day (Economy)
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: next business day
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states, postal codes, and territories may not apply).
Carrier(s): UPS or Fedex
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Mon.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Wed.
ex 3. Order on Thurs. after our deadline & receive by end of day on Mon.
Next Day
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: next business day (by 12 noon1)
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS or Fedex
Limitations:
1Noon service is not available to all locations, may be end of day.
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by noon on Mon.
ex 2. Order on Tues. before our deadline (2pm) & receive by noon on Wed.
ex 3. Order on Thurs. after our deadline & receive by noon on Mon.
Next Day (Saturday Delivery2)
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: next business day (by 12 noon1)
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS or Fedex
Limitations:
1Noon service is not available to all locations, may be end of day.
2This service is only available on Friday's before our deadline.
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by noon on Sat.
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| | |  | | USPS - First Class / Parcel Post
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival:
Eastern US: 2-4 business days (including Sat.)
Central US: 3-6 business days (including Sat.)
Western US: 4-9 business days (including Sat.)
Guaranteed: No
Tracked: Yes, (USPS uses delivery confirmation only)
Where?: USA Only
Carrier(s): USPS
USPS - Priority
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival:
Eastern US: 1-3 business days (including Sat.)
Central US: 2-3 business days (including Sat.)
Western US: 2-3 business days (including Sat.)
Guaranteed: No
Tracked: Yes, (USPS uses delivery confirmation only)
Where?: USA Only
Carrier(s): USPS
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| | |  | | UPS Ground
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival:
Eastern US: 1-3 business days
Central US: 2-4 business days
Western US: 3-5 business days
Guaranteed: No
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS
UPS 3 Day SelectSM
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 3 business days or less
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Wed.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Fri.
ex 3. Order on Thurs. after our deadline & receive by end of day on Wed.
Second Day Air
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 2 business days or less
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Tues.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Thurs.
ex 3. Order on Thurs. after our deadline & receive by end of day on Tues.
UPS Next Day Air Saver?
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: next business day
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states, postal codes, and territories may not apply).
Carrier(s): UPS
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by end of day on Mon.
ex 2. Order on Tues. before our deadline (2pm) & receive by end of day on Wed.
ex 3. Order on Thurs. after our deadline & receive by end of day on Mon.
UPS Next Day Air?
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: next business day (by 12 noon1)
Guaranteed: Yes
Tracked: Yes
Where?: USA Only (Some states & territories may not apply).
Carrier(s): UPS
Limitations:
1Noon service is not available to all locations, may be end of day.
Examples:
ex 1. Order on Fri. before our deadline (2pm) & receive by noon on Mon.
ex 2. Order on Tues. before our deadline (2pm) & receive by noon on Wed.
ex 3. Order on Thurs. after our deadline & receive by noon on Mon.
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|  | International Orders |
For orders shipping outside of the USA, we offer the following 'International' choices during checkout.
Rate Estimates:
Your shipping costs will be estimated based on the current USPS (United States Post Office) international rates.
To account for wide variances in international shipping costs, we may need to adjust your estimate after
you've placed your order. In the event that your shipping estimate must be modified, we will contact you
first, prior to shipping your order.
Duties, Taxes, & Tariffs:
Your domestic carrier may levy custom charges, duties, taxes, or tariffs for the delivery of your order;
dependant on your country and shipping method. You are solely responsible for the payment of these
charges. Serious Shops cannot estimate these charges, nor is Serious Shops responsible for payment
of these charges.
| | | | | International - Standard:
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 6 days to 6 weeks*
Guaranteed: No
Tracked: Delivery Confirmation Only
Where?: Outside the USA only
Carrier(s): USPS
*Delivery time for this service varies widely based on country and season. Countries that are close
in proximity to, or are common airline destinations from the USA, could be significantly less
than 6 weeks (but are not guaranteed to be). These destinations include Canada, Mexico, all
of Western Europe, Japan, & Australia.
International - Priority:
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 6-10 days*
Guaranteed: No
Tracked: Delivery Confirmation Only
Where?: Outside the USA only
Carrier(s): USPS
This service is provided by the United States Postal Service. We
recommend this service so that you can be confident that you will receive your package within a
reasonable timeframe at a reasonable cost.
*Delivery time for this service varies widely based on country and season. Countries that are close
in proximity to, or are common airline destinations from the USA, could be significantly less
than 10 days (but are not guaranteed to be). These destinations include Canada, Mexico, all
of Western Europe, Japan, & Australia.
International - Express:
Cost: Varies based on weight & destination; calculated at checkout.
Est. Arrival: 3-6 days*
Guaranteed: No
Tracked: Delivery Confirmation Only
Where?: Outside the USA only
Carrier(s): USPS
*Delivery time for this service varies based on country and season. There is tracking
information via the USPS, but no guarantee for this service. If you need your items quickly
and can not tolerate any delays, then we recommend this delivery option.
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Headquarters:
Serious Shops
1812 Underwood Blvd. STE 4
Delran, NJ 08075
US United States
Copyright © 2017, all rights reserved
SeriousChai.com®, a Serious Shops Company
seriousshops.com
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