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Most Popular:
  Big Train Chai
  Serious Chai
  Cocoa
  Smoothies
  Blended Ice
 
Brands:
  Big Train
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  Monin
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  Pixie Mate
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Categories (A-Z):
  Add-A-Boost
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  Cocoa
  Coffee / Espresso
  Equipment
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Coupons & Promos:
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Returns and Exchanges
All 'non-consumable' products (in new condition) offered by SeriousChai.com® can be returned for a full refund within 21 days of the day of purchase, unless otherwise noted. Due to safety concerns, and perishability, 'consumable' products may only be returned or exchanged for reasons related to damage or packaging breaches. Any damaged 'consumable' product can be returned for a full refund within 14 days of the day of purchase, unless otherwise noted. Exchanges for any 'non-consumble' or damaged 'consumable' items can be made, once per order, for the same item only, within 21 days from the day of the original purchase. Gift certificates are non-refundable items. In any case, SeriousChai.com.com® is not responsible for the shipping costs for returned or exchanged items. For the exchange of damaged 'consumable' items, SeriousChai.com will assume the replacement shipping costs.

Please contact SeriousChai.com first via phone, email, or live chat, so we may verify your return or exchange, prior to sending back any merchanise.

Please have your order number available [located on your confirmation email, or on your paper packing slip.]

For exchanges, you will be charged for our exact return shipping costs, via the lowest cost shipping method or the method of your choice.

For returns, your credit card will only be credited once we receive the returned merchandise. You will only receive credit for the dollar amount of the items, not including any original shipping costs.


Shipping Times
For Popular Methods...

(see more)

-- Within the USA: --
 Standard 
to East US, 1-4 days
to Central US, 3-5 days
to West US, 4-9 days
 3 DayG3 days
 2 DayG2 days
 Next DayG1 day

-- USPS (USA Only): --
 First/Parcel2-9 days
 Priority2-3 days

-- International: --
 Standard6 days to 6 weeks
 Priority6-10 days
 Express3-5 days

G Designates a guaranteed shipping method. These methods are guaranteed to arrive within a specific time frame.

Click here for more details.

Powdered
Chai Flavors:

   Chocolate
   Gingerbread
   Green Tea
   Raspberry
   Spiced
   Spiced (Decaf)
   Spiced Apple
   Spiced (Low Carb)
   Vanilla
   Vanilla (NSA)

Blended Ice
Coffee Flavors:

   Caramel Latte
   Caramel Latte (Lite)
   Chocolate Malt
   Chocolate Mint
   Choc. Peanut Butter
   Coffee
   Espresso
   Heath Mocha
   Java Chip
   Kona Mocha
   Mocha
   Maple VanillaNEW
   Mocha (Decaf)
   Mocha (Lite)
   Mocha (Low Carb)
   Mocha (NSA)
   PeppermintNEW
   Pumpkin SpicedNEW
   Van. Latte
   Van. Latte (Decaf)
   Van. Latte (Lite)
   Van. Latte (Low Carb)
   Van. Latte (NSA)
   White Choc. Latte


Click here to see what some of our customers have had to say about SeriousChai.com


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SeriousChai.com®, an AJM & Co., Inc. company
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